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Privacy Policy

PlayMakersRep.org is the website of PlayMakers Repertory Company, based in Chapel Hill, NC. The primary purpose of our website is providing information regarding PlayMakers Repertory Theatre, not to gather personal information. We do, however, gather some information that is described below.

Because PlayMakersRep.org is affiliated with the University of North Carolina at Chapel Hill, the box office system and patron service software we use is a shared University resource. The system is shared by three University parties: PlayMakers Repertory Company, Carolina Performing Arts, and the UNC-CH Student Union. Each of those has limited access to accounts originating at the others.

The following information describes the information we collect, our privacy policy and the steps we take to protect your personal information. If you have any question about our privacy policy, please contact us.

Information Gathered
Your computer communicates with our website using a particular Internet Protocol Address (IP). Like most sites, we can track the user's IP when visiting the site. The IP allows us to track for each user the IP, the browser type, the part of the world from which the user is connecting and the identity of the user's Internet service provider. However, the IP does not provide any personally identifiable information and allows the user to remain anonymous.

How We Use Collected Information
We record IP addresses for systems administration purposes to obtain data for technical analysis to improve the performance of the website and for internal use that might include marketing and internal analysis.  We may share this information with contractors for these purposes.

All communications from you to the website are indexed for technical reasons. For example, it you submit a helpful comment, we keep a record of the information for use by our developers and managers to improve the site.

When we collect personal information on the order forms, the information is used to facilitate the purchase transaction and to facilitate and improve PlayMakers’ and UNC-Chapel Hill’s operations. We will not sell your personal information to third parties for their use. We follow strict procedures to exchange the necessary payment information with the appropriate financial organizations.

Our Cookies
Your browser offers so-called "cookies" which -- if you allow their use -- store small amounts of data on your computer about your visit to our website. Cookies assist us in tracking which of the website features you like best. However, cookies do not disclose any personal information.

Third Party Cookies
Third party sites hyperlinked from the website may contain cookies that are collected by the third party site owner. These cookies are beyond our control and we do not have access to this information. However, these cookies do not provide personal information about you.

Hyperlinks to Third Party Sites
Our website contains a number of hyperlinks to the sites of third parties. These hyperlinks are provided as a service to our customers for informational purposes only. However, the privacy policies of these third party sites such as the types of information collected and the use of the collected information is unknown to and beyond our control.

Changes and Modifications
In order to improve the level of customer service and to enhance the site over time, we reserve the right to change and modify the Privacy Policy at any time in the future by posting a revised policy on our website. Furthermore, nothing in this Privacy Policy is designed to protect the privacy of visitors whose use of the website is, in the reasonable judgment of PlayMakers intended for illegal, improper or abusive purposes or for purposes of marketing or solicitation, or would violate any other terms and conditions relating to use of the website.

Security
When we transfer and receive certain types of sensitive information such as financial information, we redirect visitors to a secure server for the transfer of data.

If you feel that this site is not following its stated information policy, you may contact us at info@playmakersrep.org.

REVISED 3/14/14